Terms and Conditions

Delivery / Shipping Policy

We offer delivery to all countries. Once the items are dispatched, you will receive a tracking number for your order.

The prices of shipping for each country varies depending on the Zone/ quantity and weight. Cost will be clearly informed to you during your checkout process prior to payment.

In some countries, you may be required to pay customs duties on items. This cost is not included in the sale price and should be paid by the customer on delivery.

For payment, our preferred payment method is by a secure credit card transaction.

Please see below the delivery time, if product is pre-order will take 1 weeks of production to deliver, depends on fabric delivery

  • Location
  • Delivery Time
  • UAE (Dubai, Ajman, Sharjah )
  • 1 to 2 business days
  • UAE (Abu Dhabi, Al Ain, Fujairah, RAK, Umm Al Quwain)
  • 1 to 2 business days
  • Rest of GCC (KSA, Kuwait, Qatar, Oman, Bahrain)
  • 7 business
  • Rest of the world
  • Approximately 7 business days

If ordering in a weekend allow extra business days.

Buy 1 Get 1 Free

1.   Offer is still valid on the promotion of First10, upon sign-up get 10& off on the 1st purchase
2.   The lowest priced item of the Buy 1Get 1 free offer will be the free item. Applied at the checkout.
3.   Cannot be exchanged for cash& no refund
4.   This offer is valid until stocks supply last
5.   The customer can return& exchange any of the items within a week, but notify us within 24 hours upon the received of the items through whatsapp no. +971 50 550 1315. If stocks are not available price is subject to change
6.   Azzalia reserve the right to cancel this promotion at any time without prior notice.

Sales Item Policy

Sale items will take one week extra from the above mention delivery time. Pieces ordered can't be refunded but can be exchanged granted we are informed in a maximum of 4 days from the date of receiving the shipment.

Spin the Wheel

1.   The SPIN THE WHEEL is open to all new and existing customers
2.    Spin the Wheel pop up will be shown daily to control multiple usage & it will be limited to one valid email address
3.   The Coupon code can be redeemed exclusively for KAZU Collection only
4.   Winning code will also be sent through email & valid to use for a month
5.   All prizes for all winners are non-exchangeable, non-transferable and no cash alternative is offered
6.   Azzalia reserves the right to amend the terms & conditions and cancel the promotion any time without prior notice